Whether your free trial is ending, you're simplifying your creator tech stack, or you've outgrown the limits of a link-in-bio storefront, here is the exact process for cancelling your Stan Store subscription and exporting your customer records.
How to Cancel Your Stan Store Subscription
To cancel your Stan Store account ($29/mo Creator or $99/mo Creator Pro):
- Log in to Stan: Sign in to your dashboard at
stan.storeon desktop. - Go to Settings: Click on Settings (or the gear icon) in the bottom-left sidebar navigation.
- Access Billing: Select Billing or Subscription.
- Cancel Subscription: Click Cancel Subscription and confirm through the cancellation survey screens.
- Verify Confirmation: Ensure you receive an email confirmation confirming that auto-renewal has been turned off.
Your store and products will remain live until the final day of your current billing period. Once that period ends, your public stan.store/yourusername link goes inactive.
Critical Steps Before You Cancel
Because your store closes when your billing cycle ends, complete these backup steps first:
1. Export Your Customer and Lead List (CSV)
Your customer relationships are yours, but you must download them before account access lapses:
- Navigate to the Customers / Audience tab in your Stan admin.
- Click Export CSV to download your buyer records, email addresses, order histories, and lead magnet subscribers.
2. Save Your Course Materials and Digital Downloads
Stan Store does not have a single-click course export tool. Make sure to locally save:
- Original video files uploaded to your eCourse modules.
- PDF downloads, checklists, and digital product assets.
- Sales copy and descriptions from your product cards.
Why Creators Outgrow Stan Store for Courses
Stan Store is brilliant as a streamlined link-in-bio checkout. However, creators running serious education businesses frequently hit specific ceilings:
- No custom domains: All traffic is hosted on
stan.store/username. You cannot build brand equity or SEO rankings on your own root domain. - Basic course delivery: Stan's eCourse tool lacks quizzes, graded assignments, completion tracking, and certificates.
- No built-in live video classroom: Live coaching or cohort workshops require manual external Zoom links rather than integrated classrooms.
- $99/month jump for basic marketing: Features like email flows, discount codes, and order bumps require upgrading to Creator Pro ($99/mo).
Frequently Asked Questions
Does Stan Store offer refunds upon cancellation?
Stan Store does not offer refunds for partial billing cycles or unused annual terms. If you are on a free trial, cancel at least 24 hours before day 14 to avoid being billed for the next month.
Can I pause my Stan Store account instead of cancelling?
Stan Store does not currently offer a dedicated account pause feature. Cancelling stops recurring billing, but closes public store access at the end of the billing term.
Looking for Somewhere to Go Next?
If you're moving away from Stan Store because you need a real learning platform with deep student engagement, take a look at our Stan Store pricing breakdown.
If you want unlimited courses, zero platform transaction fees, built-in live video meetings, student tech support, and a free plan with no time limit, Ruzuku is built for educators.
Have an existing course or customer list to move over? Explore our Switch to Ruzuku concierge migration page.