How to Cancel Skool Subscription or Membership (2026 Safe Exit)

Before cancelling a Skool group, export your member list and save the course materials you need. Skool has no automated export for discussions, leaderboard records, or course structures. If you're a group admin, cancel at least 72 hours before renewal; if you're a member, use your membership settings. The steps for each are below.

Teaching tools to check before switching

In nearly 790 support conversations with creators considering a move from Skool, we heard questions about three teaching and cost differences:

1. When discussion follows the leaderboard

Skool's leaderboard awards points when members post and comment. Some creators prefer discussion tied to lessons and assignments instead of activity in a community feed.

If you teach a structured course, check whether students can discuss an exercise beside the lesson where they do it. That placement may matter more to your teaching than a points system.

2. Course tools Skool doesn't include

Skool’s “Classroom” lists videos and lesson text. It does not include these teaching tools:

• No Exercise Submissions: Students cannot submit assignments, upload files for instructor evaluation, or complete structured worksheets.
• No Quizzes or Knowledge Checks: Creators cannot verify comprehension or administer assessment rubrics.
• No Completion Certificates: For educators teaching professional development, CEUs, or career certifications, Skool offers no native PDF certificate generation.
• No Calendar-Date Release: Lessons can drip a set number of days after each member joins, or unlock at a member level, but they can’t open on a calendar date, which complicates cohort-based learning.

3. How the Hobby fee adds up

To lower the barrier to entry, Skool introduced a $9/month “Hobby” plan. However, this tier charges 10% + 30¢ on every sale. Standard Stripe processing (2.9% + 30¢) is part of that; the other 7.1% is Skool’s own fee.

For a creator earning $5,000/month from a modest group of paying members, Skool’s own fee comes to $355 every month ($4,260 a year), beyond the processing you’d pay on any platform. Upgrading to the $99/month Pro plan removes that fee on sales up to $899, but the software still lacks core LMS capabilities.

What you can export from Skool

Check what you can save before you cancel:

Save these before you cancel

Save your member list and course materials before cancelling:

If you're moving your group

Which setup fits your group?

Frequently Asked Questions About Cancelling Skool

How do I cancel my Skool group subscription as an administrator?

To cancel a Skool group, open your community dashboard, navigate to Group Settings > Billing, and select “Manage Membership” or “Cancel Subscription.” On mobile, access this via the three-dot menu. Cancel at least 24 to 72 hours prior to your monthly billing date to prevent automated card charges.

Does Skool offer refunds when you cancel your community plan?

No. Skool does not provide a standard refund policy for group creator subscriptions ($99/month Pro or $9/month Hobby). Refund requests submitted following billing renewals are typically rejected, and Skool does not actively respond to consumer disputes on public review boards like Trustpilot.

What happens to my members and courses when I cancel a Skool group?

When your Skool group subscription terminates, your community is taken offline. Active members lose access to discussion boards and the Classroom tab, and recurring subscriptions billed through Skool are stopped. You must export member data and course media before triggering cancellation.

Can I export community posts, leaderboard data, or video lessons from Skool?

No. Skool only provides a CSV export for your member directory (names, emails, join dates). Discussion threads, member comments, gamification points, leaderboard rankings, and video lesson structures cannot be exported via automated tools and must be backed up manually.

What is the Skool Hobby plan transaction fee and why do creators leave?

While the Skool Hobby tier costs only $9/month, Skool charges 10% + 30¢ on every paid community sale. For a group earning $5,000/month, that is $500/month plus 30¢ per sale. About $145 of it is standard card processing (2.9% + 30¢) you would pay on any platform; the other $355/month (7.1%) is Skool’s own fee, which prompts creators to look at flat-rate course platforms.

How does Skool’s customer support and Trustpilot rating compare to other LMS platforms?

Skool holds a 1.9/5 rating on Trustpilot with over 65% 1-star reviews. Common complaints cite inaccessible human support, unanswered billing tickets, and unclaimed consumer profiles. Platforms like Ruzuku prioritize dedicated human support and direct phone/video onboarding.

How do I migrate my students and curriculum from Skool to Ruzuku?

Export your member email list as CSV from Skool’s admin panel. In Ruzuku, create your course modules, upload your video and PDF learning assets, and import your member CSV. Ruzuku provides built-in live video meetings, integrated lesson discussions, and 0% platform transaction fees.