Ruzuku Refund Policy
We understand — sometimes it’s just not a fit. Maybe it was us. Maybe you just weren't feeling it. Maybe the timing was just off. Whatever the reason, we’ll help you get on your way quickly and painlessly. We’re not going to hold 30 minute phone calls trying to convince you to stay.
Here’s the deal: Cancel within the first 30 days of your subscription and we will refund the entirety of your payment.
If you have a monthly plan, you get the full amount back.
If you have an annual plan and you cancel within 30 days, you get the full amount back. If you cancel after the thirty days, we’ll pro-rate your refund.
We’d like to know why you’re cancelling — Did we do something wrong? Did we smell funny? Did Ruzuku just not live up to the hype? We’re always looking for ways we can improve. But if you’d rather not say, that’s fine, too.
To get your refund, send a support request and we’ll refund your money. It’s that simple. Please note that refunds are not given automatically.
To cancel your account at any time by logging into your account and clicking your profile picture in the top right, and then click the “Plans and Billing” link. From there, click “Cancel”.
P.S. We won’t delete your courses if you request a refund. We keep them in our database in case you need to refer back to them later!